Americansilkinc@gmail.com
213-265-7559
ABOUT US
Welcome to American Silk Inc
Come in and visit us in downtown LA packed with one of the largest selections of Silk Flowers, Greens, Butterfly, Vases, Craft and much more items!
We provide all customer with wholesale prices, even you only purchase one item! We always carry out the best quality guaranteed. We are located E 4th st and S San Pedro that is only 5 mins walk from Little Tokyo.
DELIVERY POLICY
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in United State. If any shipments outside of United State, please contact us at Americansilkinc@gmail.com
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on Saturday and Sunday.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
5. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at Americansilkinc@gmail.com
6. Questions
If you have any questions about the delivery and shipment or your order, please contact us at Americansilkinc@gmail.com
RETURN POLICY
All sales are final.
We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you are unsatisfied with your purchase for any reason please contact us at americansilkinc@gmail.com
American Silk Inc may offer refunds, at our sole discretion, on purchases returned in 'new' and 'saleable' condition within 30 days or purchase. The determination of condition is at our sole discretion. You mush contact us before returning any purchase. The determination of condition is at our sole discretion. You must contact us before returning any purchase, and receive approval from American Silk Inc to return the product. You will waive your right for return for any reason if you do not receive our approval in advance.
Privacy POLICY
American Silk Inc and its website respect the confidentiality of data relating to all customers and visitors to the site. Individual customer and visitor information is not collected, shared, or distributed. Please note that aggregate data are collected and analyzed strictly for the purposes of identifying statistical information concerning site traffic. In areas of the site where users provide personal information for purchasing products, this personal information may be forwarded to third parties in order to fulfill these requests.
Typographical Errors
We attempt to keep the information on this site as current and error free as possible. We are not bound by typographical errors resulting in inaccuracies with regard to prices, product specification or availability.